Our Policies

The fine print

Everything in one place: how we handle your data, the rules of buying from us, how returns work, and when your order shows up. Last updated August 2026.

We collect only what we need to run the store: the name, mailing address, email, and optional phone number you give us, plus order history and basic device and usage data collected through cookies and analytics.

How we use it

To process and ship orders, provide customer service, prevent fraud, comply with law, and — if you opted in — send marketing about drops and restocks. We do not sell your personal information.

Who we share it with

Service providers only, and only as needed: our ecommerce platform and payment processors, shipping carriers, email and analytics providers. They are contractually limited to using your data for the services they provide to us. We may also disclose information where required by law or in connection with a merger or sale of assets.

Payments

Card details are entered on our PCI-compliant payment provider's secure checkout. We never see or store full card numbers.

Your choices

Unsubscribe from marketing at any time using the link in any email or by replying STOP to texts. Depending on where you live, you may request access to, correction of, or deletion of your personal information by emailing help@thetapejob.com. We retain order records as long as required for tax, accounting and legal purposes.

Children

Our store is not directed to children under 13, and we do not knowingly collect their information. Minors should shop with a parent or guardian.

Terms & Conditions

By using this site or placing an order you agree to these terms. If you don't agree, please don't use the site.

Orders

All orders are offers to purchase and are subject to acceptance and availability. We may limit quantities, cancel or refuse any order, and correct pricing or description errors — including after an order is placed. If we cancel an order you've paid for, you get a full refund.

Pricing, promotions and taxes

Prices are in USD and may change without notice. Promotions cannot be combined unless stated, apply to eligible items only, and have no cash value. Sales tax is calculated at checkout based on your shipping address.

Products and colors

We work hard on accuracy, but screens vary — actual colors, garment measurements and fabric may differ slightly from images. Limited drops are limited; restocks are not guaranteed.

Intellectual property

All site content, artwork, designs, logos and copy are owned by Tape Job and may not be reproduced, resold or used commercially without written permission.

Acceptable use

No scraping, reselling for profit through unauthorized channels, interfering with the site, or submitting unlawful, abusive or infringing content. Anything you submit to us (reviews, photos, ideas) may be used by us without compensation.

Warranty and liability

Products are provided "as is" except where a warranty is required by law. To the fullest extent permitted by law, Tape Job is not liable for indirect, incidental or consequential damages, and our total liability for any claim is limited to the amount you paid for the product at issue. Gear is athletic apparel, not protective equipment — it is not designed to prevent injury.

Governing law and disputes

These terms are governed by the laws of the State of Georgia, without regard to conflict of law rules. Disputes will be resolved in the state or federal courts located in Georgia, and both parties waive any right to a class action. We may update these terms at any time; continued use means acceptance.

Return Policy

90 days. If it isn't right, send it back within 90 days of delivery for a refund to the original payment method or an exchange.

Condition

Items must be unworn, unwashed, free of odor and pet hair, and have original tags attached. We reserve the right to refuse returns that don't meet these conditions or to issue a partial refund.

Final sale

Clearance items, gift cards, and (once launched) nutrition and consumable supplies are final sale and cannot be returned unless defective.

How to start

Email help@thetapejob.com with your order number. We'll send a prepaid label for defective or incorrect items; for all other returns a flat $6 return shipping fee is deducted from your refund. Refunds are issued within 5-7 business days of receiving your return; original shipping charges are non-refundable.

Exchanges and bulk orders

Exchanges are subject to availability — the fastest route is a return plus a new order. Team and bulk orders are handled case by case; see Team Orders.

Shipping & Delivery

Orders are processed in 1-2 business days (Mon-Fri, excluding holidays). You'll get tracking by email as soon as your order ships.

Shipping calculated at checkout based on carrier rates based on customer-provided address.

Addresses and delivery

Double-check your address at checkout — we can't reroute a package once it ships, and reshipment of undeliverable orders may incur an additional shipping charge. Risk of loss passes on delivery to the carrier; if tracking shows delivered but the package is missing, contact us and we'll help open a carrier claim.

International and APO

We currently ship within the United States, including APO/FPO addresses (allow extra transit time). International shipping is on the list. Any duties or import taxes, if applicable, are the customer's responsibility.